How can we help you?
Shipping & Delivery
How long does shipping take?
Your order will arrive in approximately 1-3 days .
Any order placed before 2:00 PM will be dispatched on the same working day .
What shipping options are available?
Every order will be sent to you via DHL / Deutsche Post.
Does delivery cost anything?
Delivery is free for orders over €50.
For all deliveries up to an order value of 50 €, shipping costs of 5.95 € apply
Return & Refund
Is there something wrong with your delivery?
If there is anything wrong with your delivery, contact us here or send us an email to: info@glanzfahrzeug.de and we will take care of it immediately.
Do I have to pay shipping costs if I return a product?
If you don't like your product, you can return it within 30 days to the following address:
Return address:
BayWorld e. K.
Heinrichstrasse 26
31137 Hildesheim
However, you would have to cover the return costs yourself.
Can I return multiple orders together?
You can of course return multiple orders together.
The only important thing is that the information about your order is included for the assignment.
payment
What payment options are available?
We offer the following payment methods:
- Paypal
- credit card
- Klarna
- Apple Pay
- Google Pay
- Shop
When and how will my return be refunded?
Your return will always be credited according to the payment method you chose when placing your order.
After checking the return, we will initiate the refund immediately.
Didn't find anything suitable?
If you have not found a suitable answer in our FAQ section,
You can contact us by email: info@glanzfahrzeug.de
or contact us via our contact form .
Our team will help you as quickly as possible!
Do you need direct advice or help?
You can reach us at:
+49 5121 7035630
Monday to Friday from 8:00 a.m. to 4:00 p.m.
